AIA Health Insurance Pty Ltd (MYO)
AIA Health Insurance Pty Ltd.
At AIA Health, we believe that health insurance should protect and reward you; not just when things go wrong. That is why all retail and corporate AIA Health insurance policies include membership to AIA Vitality, a personalised, science-backed health and wellbeing program that supports you every day to make healthier lifestyle choices. The program incentivises you to know your health, improve your health and get rewarded with lower insurance premiums on eligible policies, discounts and cashbacks on great partners and more.
AIA Health Insurance Pty Ltd provide further information regarding:
Agreement Hospitals
This fund has agreements with some private hospitals or day surgeries to provide services at low or no out-of-pocket costs. You can see Agreement Hospitals for this insurer and further details are available from the insurer.
Business Structure
This insurer is an organisation that operates on a for-profit basis.
AIA Health Insurance Pty Ltd operates in all states and territories.
AIA Health Insurance Pty Ltd policies are sold under a number of different brands, including:
- MyOwn
Performance
This table compares this health insurer's performance on a range of factors. Some of this information has previously been published in the Private Health Insurance Ombudsman's State of the Health Funds report, available from the Ombudsman's website (www.ombudsman.gov.au). Please note information is not provided for some insurers in some states, as there are insufficient numbers reported for states in which the insurer does not have a large membership.
| Ombudsman complaints compared to market share | ||
|---|---|---|
| All complaints | 1.5% | 0.5% market share |
| Investigated complaints | 3.8% | |
| Health Insurer Retention and Finances | Industry result | |
|---|---|---|
| Member retention (hospital cover) | 68.3% | 86.1% |
| Benefits as % of contributions | 88% | 84.2% |
| Management expenses % of contribution income | 11.6% | 11.5% |
| Coverage | ACT | NSW | VIC | QLD | SA | WA | TAS | NT | Australia |
|---|---|---|---|---|---|---|---|---|---|
| Hospital Related Charges Covered | 70.6% | 76.2% | 80.9% | 80.3% | 81.2% | 83.3% | 76.8% | 76.5% | 79.2% |
| Industry Result | 81.5% | 88.6% | 90.2% | 88.4% | 92.0% | 91.9% | 91.5% | 87.5% | 89.5% |
| Medical Services with No Gaps | 70.1% | 83.4% | 85.6% | 86.0% | 82.6% | 84.0% | 81.2% | 77.5% | 84.6% |
| Industry Result | 76.1% | 89.2% | 87.0% | 86.8% | 87.7% | 87.8% | 90.4% | 83.7% | 87.7% |
| Medical Services with No or Known Gaps | 86.2% | 93.5% | 96.8% | 96.0% | 97.4% | 95.6% | 92.1% | 97.5% | 95.4% |
| Industry Result | 91.2% | 96.3% | 97.7% | 96.6% | 99.2% | 97.9% | 98.7% | 95.9% | 97.1% |
| General Treatment (extras) Covered | 43.3% | 44.7% | 46.0% | 44.2% | 46.8% | 46.1% | 46.7% | 47.5% | 45.2% |
| Industry Result | 46.6% | 48.4% | 50.3% | 51.2% | 55.1% | 55.3% | 51.2% | 56.7% | 50.9% |
| Private Hospital Agreements | 6 | 83 | 67 | 51 | 16 | 20 | 6 | 1 | - |
| Industry Maximum | 6 | 95 | 74 | 59 | 18 | 24 | 7 | 2 | - |
| Day Hospital Agreements | 7 | 82 | 63 | 40 | 20 | 17 | 3 | 2 | - |
| Industry Maximum | 9 | 99 | 75 | 52 | 30 | 29 | 10 | 2 | - |
Melbourne
VIC 3004