TUH Health Fund (QTU)

TUH is a not-for-profit fund, established in Queensland in 1972 by the Queensland Teachers Union. Our profits go back to members in benefits and services, not to shareholders. We care about our members and work to improve the quality of their lives.

This information is provided by the insurer

TUH Health Fund provide further information regarding:

Agreement Hospitals

This fund has agreements with some private hospitals or day surgeries to provide services at low or no out-of-pocket costs. You can see Agreement Hospitals for this insurer and further details are available from the insurer.

Business Structure

This insurer is a mutual organisation that operates on a not-for-profit basis.

TUH Health Fund operates in all states and territories.

TUH Health Fund polices are sold under a number of different brands, including:

  • Union Health

Membership restrictions

Membership is open to past and present members of any union and family members of eligible people, whether the eligible person is a TUH member or not. Please contact us if you are in any doubt as to your eligibility.

Performance

The Private Health Insurance Ombudsman prepares an annual report on the service delivery and performance of Australian health insurers. The following is a selection of statistics about this health insurer - the full report and an explanation of these figures is available from the Ombudsman's website. Please note information is not provided for some insurers in some states, as there are insufficient numbers reported to APRA for states in which the insurer does not have a large membership.

Ombudsman complaints compared to market share
All complaints 0.2% 0.6% market share
Investigated complaints 2.3%
Health Insurer Retention and Finances Industry result
Member retention (hospital cover) 88% 86%
Benefits as % of contributions 84.4% 85.4%
Management expenses % of contribution income 8.8% 9.5%
Management expenses per average policy $430 $358
Coverage ACT NSW VIC QLD SA WA TAS NT Australia
Hospital Related Charges Covered 67.3% 90.0% 89.3% 91.5% 91.6% 93.5% 92.4% 97.1% 91.4%
Industry Result 83.1% 89.7% 91.9% 90.3% 93.9% 93.0% 93.4% 90.0% 91.0%
Medical Services with No Gaps 69.7% 91.6% 88.4% 92.3% 93.8% 90.7% 94.1% 98.0% 92.2%
Industry Result 78.1% 89.8% 88.8% 89.7% 90.7% 87.6% 91.6% 88.5% 89.3%
Medical Services with No or Known Gaps 86.9% 98.0% 98.1% 98.5% 100% 99.8% 98.6% 99.3% 98.4%
Industry Result 92.7% 96.5% 97.6% 96.8% 99.1% 97.0% 98.2% 96.2% 97.1%
General Treatment (extras) Covered 45.2% 49.1% 47.5% 54.9% 49.0% 46.4% 51.5% 48.3% 54.3%
Industry Result 47.7% 50.1% 51.7% 53.4% 56.7% 56.6% 54.1% 58.8% 52.6%
Private Hospital Agreements 5 96 74 49 20 21 9 2 -
Industry Maximum 6 99 84 61 27 28 9 2 -
Day Hospital Agreements 8 90 72 48 26 22 5 1 -
Industry Maximum 11 108 94 64 35 39 9 2 -
Address:
PO Box 265 Fortitude Valley
Brisbane
QLD 4006
Phone: