Teachers Health (NTF)

Teachers Health is dedicated to the health and wellbeing of individuals in the education community as well as their immediate family. Unlike non-industry and ‘for-profit’ health funds, we exist for our members which means any surplus generated is invested back into the Fund and its services.

This information is provided by the insurer

Teachers Health provide further information regarding:

Agreement Hospitals

This fund has agreements with some private hospitals or day surgeries to provide services at low or no out-of-pocket costs. You can see Agreement Hospitals for this insurer and further details are available from the insurer.

Business Structure

This insurer is a mutual organisation that operates on a not-for-profit basis.

Teachers Health operates in the following states, the Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria and Western Australia

Teachers Health polices are sold under a number of different brands, including:

  • Nurses & Midwives Health
  • UniHealth

Membership restrictions

Teachers Health is the only health fund exclusively for members of the education community and their families. Membership is open to current and former members of education unions, including current and former primary, secondary and tertiary teachers, teachers’ aides, lecturers and support and administration staff from public, private and independent institutions around Australia. In addition to this, family members of eligible members are also able to join Teachers Health. Please contact the fund for more information.

Performance

The Private Health Insurance Ombudsman prepares an annual report on the service delivery and performance of Australian health insurers. The following is a selection of statistics about this health insurer - the full report and an explanation of these figures is available from the Ombudsman's website. Please note information is not provided for some insurers in some states, as there are insufficient numbers reported to APRA for states in which the insurer does not have a large membership.

Ombudsman complaints compared to market share
All complaints 2.7% 2.6% market share
Investigated complaints 4.1%
Health Insurer Retention and Finances Industry result
Member retention (hospital cover) 92.4% 88.6%
Benefits as % of contributions 86.4% 83.1%
Management expenses % of contribution income 8.4% 9.9%
Management expenses per average policy $400 $375
Coverage ACT NSW VIC QLD SA WA TAS NT Australia
Hospital Related Charges Covered 86.9% 91.2% 91.9% 91.7% 93.0% 91.0% 92.9% 89.8% 91.3%
Industry Result 82.9% 89.4% 91.5% 89.7% 93.4% 92.7% 92.9% 89.3% 90.6%
Medical Services with No Gaps 84.3% 91.3% 89.7% 91.6% 89.7% 87.3% 90.8% 90.7% 90.8%
Industry Result 76.9% 89.7% 88.0% 88.8% 89.7% 88.5% 91.4% 87.5% 88.8%
Medical Services with No or Known Gaps 94.7% 97.4% 98.8% 98.3% 99.6% 97.4% 98.9% 97.2% 97.7%
Industry Result 92.3% 96.7% 97.9% 97.2% 99.3% 97.5% 98.8% 96.5% 97.4%
General Treatment (extras) Covered 40.0% 45.4% 45.2% 46.4% 48.9% 47.8% 44.3% 43.5% 45.6%
Industry Result 47.0% 49.1% 50.8% 52.5% 56.4% 56.6% 52.6% 58.4% 52.0%
Private Hospital Agreements 5 98 75 51 20 22 5 1 -
Industry Maximum 6 98 76 60 23 24 9 2 -
Day Hospital Agreements 8 86 70 47 25 19 6 2 -
Industry Maximum 9 103 79 57 30 24 8 2 -
Address:
Level 4, 260 Elizabeth Street
Sydney
NSW 2000
Phone: