AIA Health Insurance Pty Ltd (MYO)

AIA Health Insurance Pty Ltd.

AIA Health Insurance, believes that health insurance should benefit you every day; not just when things go wrong. That is why all AIA Health Insurance policies include membership to AIA Vitality; the health and wellbeing program that rewards you for understanding more about your health and taking steps to improve it.

This information is provided by the insurer

Agreement Hospitals

This fund has agreements with some private hospitals or day surgeries to provide services at low or no out-of-pocket costs. You can see Agreement Hospitals for this insurer

Business Structure

This insurer is an organisation that operates on a for-profit basis.

AIA Health Insurance Pty Ltd operates in all states and territories.

AIA Health Insurance Pty Ltd policies are sold under a number of different brands, including:

  • MyOwn

Performance

This table compares this health insurer's performance on a range of factors. Some of this information has previously been published in the Private Health Insurance Ombudsman's State of the Health Funds report, available from the Ombudsman's website (www.ombudsman.gov.au). Please note information is not provided for some insurers in some states, as there are insufficient numbers reported for states in which the insurer does not have a large membership.

Ombudsman complaints compared to market share
All complaints 1.3% 0.4% market share
Investigated complaints 4.9%
Health Insurer Retention and Finances Industry result
Member retention (hospital cover) 76.1% 86.5%
Benefits as % of contributions 83.2% 81.1%
Management expenses % of contribution income 12.3% 10.8%
Management expenses per average policy $434 $413
Coverage ACT NSW VIC QLD SA WA TAS NT Australia
Hospital Related Charges Covered 74.9% 77.1% 81.2% 82.1% 83.8% 84.8% 80.2% 84.6% 80.2%
Industry Result 81.8% 88.7% 90.5% 88.9% 92.6% 92.4% 92.4% 88.6% 89.9%
Medical Services with No Gaps 66.9% 82.0% 85.1% 86.5% 85.0% 85.6% 93.6% 88.9% 84.3%
Industry Result 75.6% 89.3% 87.3% 87.8% 89.0% 88.9% 91.2% 86.7% 88.3%
Medical Services with No or Known Gaps 87.8% 92.2% 96.6% 96.7% 98.5% 95.7% 98.5% 100% 95.2%
Industry Result 91.2% 96.4% 97.8% 96.8% 99.3% 98.0% 98.8% 95.9% 97.2%
General Treatment (extras) Covered 44.7% 44.7% 46.7% 45.5% 50.6% 46.5% 46.6% 48.2% 45.8%
Industry Result 46.4% 48.4% 50.5% 51.4% 55.2% 55.9% 51.8% 57.7% 51.1%
Private Hospital Agreements 6 83 67 50 18 19 8 1 -
Industry Maximum 8 98 72 58 24 24 8 2 -
Day Hospital Agreements 7 83 66 41 19 18 3 2 -
Industry Maximum 9 104 79 54 30 29 9 2 -
Address:
PO Box 7302
Melbourne
VIC 3004
Phone: