Mildura Health Fund (MDH)

Operating since 1929 Mildura Health Fund is a regional health insurance fund existing purely to serve it's more than 34,000 members nationwide. We are a not-for-profit member owned fund, which means that our members receive more in benefits and competitive premiums.

This information is provided by the insurer

Mildura Health Fund provide further information regarding:

Agreement Hospitals

This fund has agreements with some private hospitals or day surgeries to provide services at low or no out-of-pocket costs. You can see Agreement Hospitals for this insurer and further details are available from the insurer.

Business Structure

This insurer is a mutual organisation that operates on a not-for-profit basis.

Mildura Health Fund operates in all states and territories.

Performance

The Private Health Insurance Ombudsman prepares an annual report on the service delivery and performance of Australian health insurers. The following is a selection of statistics about this health insurer - the full report and an explanation of these figures is available from the Ombudsman's website. Please note information is not provided for some insurers in some states, as there are insufficient numbers reported to APRA for states in which the insurer does not have a large membership.

Ombudsman complaints compared to market share
All complaints 0% 0.2% market share
Investigated complaints 0.5%
Health Insurer Retention and Finances Industry result
Member retention (hospital cover) 92% 86%
Benefits as % of contributions 81.3% 85.4%
Management expenses % of contribution income 9% 9.5%
Management expenses per average policy $337 $358
Coverage ACT NSW VIC QLD SA WA TAS NT Australia
Hospital Related Charges Covered 73.8% 93.3% 93.4% 90.4% 91.9% 81.5% 86.0% 100% 93.2%
Industry Result 83.1% 89.7% 91.9% 90.3% 93.9% 93.0% 93.4% 90.0% 91.0%
Medical Services with No Gaps 64.8% 84.1% 80.9% 80.4% 80.4% 60.3% 83.3% 100% 81.2%
Industry Result 78.1% 89.8% 88.8% 89.7% 90.7% 87.6% 91.6% 88.5% 89.3%
Medical Services with No or Known Gaps 100% 99.9% 99.8% 98.5% 99.6% 100% 98.5% 100% 99.8%
Industry Result 92.7% 96.5% 97.6% 96.8% 99.1% 97.0% 98.2% 96.2% 97.1%
General Treatment (extras) Covered 44.5% 53.7% 53.0% 50.2% 49.5% 49.6% 51.7% 45.4% 52.8%
Industry Result 47.7% 50.1% 51.7% 53.4% 56.7% 56.6% 54.1% 58.8% 52.6%
Private Hospital Agreements 5 79 74 47 18 18 9 1 -
Industry Maximum 6 99 84 61 27 28 9 2 -
Day Hospital Agreements 6 55 62 36 17 13 8 1 -
Industry Maximum 11 108 94 64 35 39 9 2 -