GMHBA Limited (GMH)
GMHBA Limited
Since 1934, GMHBA has been providing Australians with the right choice for high quality, affordable health insurance. We have established an enviable reputation for providing members with relevant and contemporary selections of hospital and extras covers.
GMHBA is a 100% member based not-for-profit organisation. Our competitive rates ensure that members receive value for money health insurance all year round.
Today, GMHBA provides private health insurance to over 300,000 individuals and families across Australia.
Agreement Hospitals
This fund has agreements with some private hospitals or day surgeries to provide services at low or no out-of-pocket costs. You can see Agreement Hospitals for this insurer
Business Structure
This insurer is a mutual organisation that operates on a not-for-profit basis.
GMHBA Limited the Australian Capital Territory, New South Wales NT QLD SA TAS VIC WA
GMHBA Limited polices are sold under a number of different brands, including:
- Frank Health Insurance
Performance
The Private Health Insurance Ombudsman prepares an annual report on the service delivery and performance of Australian health insurers. The following is a selection of statistics about this health insurer - the full report and an explanation of these figures is available from the Ombudsman's website. Please note information is not provided for some insurers in some states, as there are insufficient numbers reported to APRA for states in which the insurer does not have a large membership.
| Ombudsman complaints compared to market share | ||
|---|---|---|
| All complaints | 3.2% | 2.3% market share |
| Investigated complaints | 1.6% | |
| Health Insurer Retention and Finances | Industry result | |
|---|---|---|
| Member retention (hospital cover) | 80.3% | 88.6% |
| Benefits as % of contributions | 84.5% | 83.1% |
| Management expenses % of contribution income | 11.2% | 9.9% |
| Management expenses per average policy | $429 | $375 |
| Coverage | ACT | NSW | VIC | QLD | SA | WA | TAS | NT | Australia |
|---|---|---|---|---|---|---|---|---|---|
| Hospital Related Charges Covered | 75.5% | 84.7% | 91.3% | 85.9% | 88.3% | 90.5% | 90.5% | 82.5% | 89.7% |
| Industry Result | 82.9% | 89.4% | 91.5% | 89.7% | 93.4% | 92.7% | 92.9% | 89.3% | 90.6% |
| Medical Services with No Gaps | 74.0% | 81.4% | 85.4% | 84.0% | 86.3% | 85.3% | 75.2% | 80.7% | 84.7% |
| Industry Result | 76.9% | 89.7% | 88.0% | 88.8% | 89.7% | 88.5% | 91.4% | 87.5% | 88.8% |
| Medical Services with No or Known Gaps | 85.0% | 89.8% | 94.7% | 92.5% | 98.3% | 94.4% | 82.1% | 93.6% | 93.8% |
| Industry Result | 92.3% | 96.7% | 97.9% | 97.2% | 99.3% | 97.5% | 98.8% | 96.5% | 97.4% |
| General Treatment (extras) Covered | 46.9% | 48.4% | 47.7% | 49.6% | 50.5% | 48.3% | 47.4% | 45.8% | 48.2% |
| Industry Result | 47.0% | 49.1% | 50.8% | 52.5% | 56.4% | 56.6% | 52.6% | 58.4% | 52.0% |
| Private Hospital Agreements | 5 | 97 | 74 | 51 | 20 | 22 | 5 | 2 | - |
| Industry Maximum | 6 | 98 | 76 | 60 | 23 | 24 | 9 | 2 | - |
| Day Hospital Agreements | 8 | 87 | 67 | 47 | 25 | 19 | 6 | 1 | - |
| Industry Maximum | 9 | 103 | 79 | 57 | 30 | 24 | 8 | 2 | - |
GEELONG
VIC 3220