CUA Health Pty Ltd (CPS)
CUA Health is a subsidiary of HBF Health Limited. We have been helping Australians care for their health since 1976. We’ve put over 45 years’ experience into creating health insurance that offers more to help you care for the ones you love – like hospital and extras covers with flexibility to meet your needs as your life changes.
CUA Health Pty Ltd provide further information regarding:
This fund has agreements with some private hospitals or day surgeries to provide services at low or no out-of-pocket costs. You can see Agreement Hospitals for this insurer and further details are available from the insurer.
This insurer operates on a for-profit basis.
CUA Health Pty Ltd the Australian Capital Territory, New South Wales Northern Territory Queensland South Australia Tasmania Victoria Western Australia
The Private Health Insurance Ombudsman prepares an annual report on the service delivery and performance of Australian health insurers. The following is a selection of statistics about this health insurer - the full report and an explanation of these figures is available from the Ombudsman's website. Please note information is not provided for some insurers in some states, as there are insufficient numbers reported to APRA for states in which the insurer does not have a large membership.
|Benefits as a % of contributions||84.7%||88%|
|Management expenses (% cont)||9.9%||9.2%|
|Management expenses (average policy)||$369||$343|
|Member retention (%)||79%||81%|
|Hospital Related Charges Covered||81.1%||90.2%||90.3%||92.1%||90.1%||88.6%||91.6%||80.2%|
|Medical Services with No Gaps||79.3%||92.4%||90.5%||94.3%||87.9%||87.3%||90.2%||77.5%|
|Medical Services with No or Known Gaps||93.7%||97.9%||98.8%||98.5%||98.7%||96.7%||97.2%||96.1%|
|General Treatment (extras) Covered||43.9%||53.0%||48.8%||48.6%||53.1%||48.6%||51.5%||40.6%|
|Private Hospital Agreements||5||92||73||50||25||21||8||2|
|Day Hospital Agreements||7||87||70||47||23||21||3||1|
|Share of PHIO complaints compared to insurer market share|