Leaving or moving funds

If you want to move from one fund to another, you will not have to re-serve waiting periods if you transfer to a policy that is at the same or a lower level of benefit. Your new fund must give you continuity for the waiting periods you have already served. However, if your new plan includes new or higher benefits that were not part of your old policy, you will have to complete a waiting period before you can access those benefits.

Benefits paid by the previous fund may be taken into account by your new fund when it determines your annual benefit limits.

Transferring between insurers will not affect your Lifetime Health Cover entitlements, provided that you transfer from hospital cover with your existing health fund to hospital cover with the new health fund.

If you decide to cancel your policy, your health fund should pay back any contributions you have paid in advance. The fund may deduct a small administration charge.