Site help
You are here: PrivateHealth.gov.au > Help
How to find information on this site
This website is designed to help you find information quickly, and present you with links to other relevant information. You may wish to use one or more of the following to help guide you through the website:
- The menu on the left-hand side of every page, which expands to show pages at the next level,
- The 'breadcrumb' (navigation) trail (eg Home > Health Insurer Info) near the top of every page,
- The basic Search box near the top right of each page,
- The site map, which shows how the parts of the site are arranged.
Links that take you outside the website are clearly marked. You will understand that we can take no responsibility for the accuracy or appropriateness of information on other sites.
Need more help?
- If you wish to report any persistent problems with this website, please provide Feedback.
- If you need further information about a health insurance product, please contact the Health Insurer selling the product.
- For assistance in using this website, please contact the Private Health Insurance Ombudsman on the email address or phone number below. Office hours are Monday-Friday 9am-5pm (EST)
Email: feedback@privatehealth.gov.au
Phone: 1300 737 299 (local call cost)
Access for people with a disability
Commonwealth departments and agencies are required by the Disability Discrimination Act 1992 to ensure that online information and services are accessible by people with disabilities. If there is information you require that you cannot access, please provide Feedback.
Requirements
This website is best viewed with MS Internet Explorer 5+, Netscape 6, Mozilla Firefox x or later versions of these browsers.
Printing
This website does not have print icons to take you to a printable version of the page. Instead, a print version of the page is automatically applied when you follow your usual print sequence. This allows the central portion of most pages to be printed in a conventional portrait format.
If you need to print the page with navigation menus or sidebar links, you may need to set your printer to landscape format.
Viewing Acrobat (PDF) files
Some documents on this site are provided in Adobe Acrobat (PDF) format. You may need to install the Adobe Acrobat Reader software, available free from the Adobe website.
Wherever possible, we have improved accessibility to these documents by using tagged PDF files, which are designed to assist screen readers. The Adobe website has more information on accessibility and Acrobat documents.
Viewing other files
Other material on this website may be in document, spreadsheet or presentation format. These can be viewed in most commercial or open source office productivity software, such as Microsoft Office or Open Office.