Transport Health Pty Ltd (TFS)

Transport Health is a health insurer with a long history of providing value for money health insurance for all our members. Established in 1888, our health plans provide cover against the cost of hospital treatment and many ancillary services, including dental, optical, physiotherapy and chiropractic.
This information is provided by the fund

Transport Health Pty Ltd provide further information regarding Gap cover doctors, Agreement hospitals and Preferred providers .

Agreement Hospitals

This fund has agreements with some private hospitals or day surgeries to provide services at low or no out-of-pocket costs. You can view Agreement Hospitals for this fund in your region and further details are available from the fund.

Business Structure

This insurer operates on a for-profit basis.

Transport Health Pty Ltd operates in all states and territories.

Performance

The Private Health Insurance Ombudsman prepares an annual report on the service delivery and performance of Australian health funds. The following is a selection of statistics about this health fund - the full report and an explanation of these figures is available from the Ombudsman's website. Please note information is not provided for some funds in some states, as there are insufficient numbers reported to APRA for states in which the fund does not have a large membership.

Performance Fund Industry
Benefits as a % of contributions 87.8% 87.1%
Management expenses (% cont) 10% 8.5%
Management expenses (average policy) $332 $276
Surplus 2.2% 4.4%
Member retention (%) 75.2% 84.8%
Coverage ACT NSW VIC QLD SA WA TAS NT
Hospital Related Charges Covered - 93.3% 95.6% 88.6% 96.9% 71.9% - -
Industry Result 82.4% 89.9% 93.0% 90.7% 95.1% 93.7% 93.8% 88.4%
Medical Services with No Gaps 78.5% 91.7% 95.0% 91.8% 94.0% 87.6% 92.4% 86.2%
Industry Result 77.6% 89.6% 89.5% 86.9% 90.8% 83.4% 89.3% 77.5%
Medical Services with No or Known Gaps 91.1% 95.2% 98.5% 95.8% 99.3% 93.6% 98.0% 94.4%
Industry Result 84.8% 91.7% 94.0% 90.2% 95.9% 94.2% 94.1% 87.9%
General Treatment (extras) Covered 54.0% 51.5% 59.6% 52.0% 49.5% 47.9% 46.4% 47.4%
Industry Result 47.5% 51.2% 52.5% 54.4% 56.1% 56.1% 53.5% 56.3%
Private Hospital Agreements 4 79 72 46 28 16 5 1
Industry Maximum 6 97 78 53 29 21 6 2
Day Hospital Agreements 5 70 51 34 20 11 2 0
Industry Maximum 9 91 73 47 25 24 7 1
Share of PHIO complaints Compared to fund's market share
Benefit Complaints - <0.5%
Service Complaints -
All Complaints 0.1%
Investigations 0.2%
Address
1 Buckingham Street
SURRY HILLS
NSW  2010


Phone: 1300 806 808
Email: enquiries@transporthealth.com.au
Website: http://www.transporthealth.com.au

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