Reserve Bank Health Society Ltd (RBH)

The Reserve Bank Health Society provides health insurance for current and former Reserve Bank and Note Printing Australia Ltd employees & their dependants.
This information is provided by the fund


Agreement Hospitals

This fund has agreements with some private hospitals or day surgeries to provide services at low or no out-of-pocket costs. You can view Agreement Hospitals for this fund in your region.

Business Structure

This insurer is a mutual organisation that operates on a not-for-profit basis.

Reserve Bank Health Society Ltd operates in all states and territories.

Membership restrictions

Reserve Bank Health Society Ltd was formed in 1959. Membership of the fund is available to the following: anyone who is or was an employee of the Reserve Bank, Note Printing Australia and their spouse, partner and dependent children.

Performance

The Private Health Insurance Ombudsman prepares an annual report on the service delivery and performance of Australian health funds. The following is a selection of statistics about this health fund - the full report and an explanation of these figures is available from the Ombudsman's website. Please note information is not provided for some funds in some states, as there are insufficient numbers reported to PHIAC for states in which the fund does not have a large membership.

Performance Fund Industry
Benefits as a % of contributions 80.5% 86.9%
Management expenses (% cont) 13.1% 8.8%
Management expenses (average policy) $650 $263
Surplus 6.4% 4.3%
Member retention (%) 92.2% 87.8%
Coverage ACT NSW VIC QLD SA WA TAS NT
Hospital Related Charges Covered 90.3% 89.0% 96.5% 96.1% 98.8% 94.2% 99.3% -
Industry Result 81.4% 89.1% 93.3% 90.4% 95.7% 92.9% 93.5% 88.3%
Medical Services with No Gaps 78.9% 90.5% 94.2% 90.5% 96.0% 82.3% 91.1% 87.8%
Industry Result 77.8% 88% 91.5% 88.2% 93.6% 81.6% 89.3% 81.5%
Medical Services with No or Known Gaps 87.8% 94.6% 97.7% 94.8% 98.8% 90.8% 97.5% 93.5%
Industry Result 82.2% 89.8% 92.2% 90.9% 96% 94.7% 95.4% 87.8%
General Treatment (extras) Covered 72.6% 75.6% 78.9% 80.1% 81.9% 79.5% 74.6% 80.6%
Industry Result 45.8% 50.6% 51.4% 52.6% 55% 52.7% 51% 52.1%
Private Hospital Agreements 3 87 74 48 30 16 5 1
Industry Maximum 5 90 76 54 30 21 6 1
Day Hospital Agreements 9 84 62 41 21 19 3 1
Industry Maximum 10 85 72 49 25 21 4 1
Share of PHIO complaints Compared to fund's market share
Benefit Complaints - <0.5%
Service Complaints -
All Complaints 0.1%
Investigations 0.3%
Address
GPO Box 3947
SYDNEY
NSW  2001


Phone: 1800 027 299
Website: http://www.myrbhs.com.au

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Policies

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