Queensland Country Health Fund Ltd (QCH)

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Queensland Country Health is a regionally based open Health Fund offering a simple range of high quality health insurance products.
This information is provided by the fund


Agreement Hospitals

This fund has agreements with some private hospitals or day surgeries to provide services at low or no out-of-pocket costs. You can view Agreement Hospitals for this fund in your region.

Business Structure

This insurer is a mutual organisation that operates on a not-for-profit basis.

Queensland Country Health Fund Ltd operates in Queensland.

Performance

The Private Health Insurance Ombudsman prepares an annual report on the service delivery and performance of Australian health funds. The following is a selection of statistics about this health fund - the full report and an explanation of these figures is available from the Ombudsman's website. Please note information is not provided for some funds in some states, as there are insufficient numbers reported to PHIAC for states in which the fund does not have a large membership.

Performance Fund Industry
Benefits as a % of contributions 81.5% 85.7%
Management expenses (% cont) 11.1% 9.3%
Management expenses (average policy) $425 $268
Surplus 7.4% 4.9%
Member retention (%) 88% 88.6%
Coverage NSW & ACT VIC QLD WA SA TAS NT
Hospital Related Charges Covered 89% 82.7% 88.7% 91.5% 95.3% 79.8% 75%
Industry Result 88.8% 93% 90.4% 92.7% 95.4% 93% 87.7%
Medical Services with No Gaps 90.0% 93.6% 88.9% 76.6% 95.6% 89.4% 86.6%
Industry Result 87.5% 91.2% 88.4% 79.4% 93.9% 89.6% 81.4%
Medical Services with No or Known Gaps 94.3% 97.4% 94.2% 85.5% 98.3% 97.1% 92.6%
Industry Result 89.6% 95.1% 91.2% 93.7% 96.3% 95.3% 87.6%
General Treatment (extras) Covered 51.1% 53.4% 54.0% 51.1% 56.6% 54.2% 47.7%
Industry Result 49.4% 49.5% 51% 51% 53.9% 49.3% 49.5%
Private Hospital Agreements 81 76 49 16 30 5 1
Industry Maximum 88 76 56 21 30 6 1
Day Hospital Agreements 79 59 40 18 21 3 1
Industry Maximum 88 72 49 22 24 4 1
Share of PHIO complaints Compared to fund's market share
Benefit Complaints - <0.5%
Service Complaints -
All Complaints 0.2%
Investigations 0.2%
Address
PO Box 42
Aitkenvale
QLD  4814

Phone: 1800 813 415
Email: info@qchfund.com.au
Website: http://www.qldcountryhealth.com.au

To view a list of Queensland Country Health Fund Ltd products, please complete the following:

Policies

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