Mildura Health Fund (MDH)

Mildura Health is a local, community-based fund, catering predominantly to the needs of our local members - wherever in Australia they may need to seek treatment. We provide local, personalised service and offer our members a range of hospital, ancillary and dental products, including nation-wide cover as well as some products specifically tailored for treatment within the local community.
This information is provided by the fund


Agreement Hospitals

This fund has agreements with some private hospitals or day surgeries to provide services at low or no out-of-pocket costs. You can view Agreement Hospitals for this fund in your region.

Business Structure

This insurer is a mutual organisation that operates on a not-for-profit basis.

Mildura Health Fund operates in all states and territories.

Performance

The Private Health Insurance Ombudsman prepares an annual report on the service delivery and performance of Australian health funds. The following is a selection of statistics about this health fund - the full report and an explanation of these figures is available from the Ombudsman's website. Please note information is not provided for some funds in some states, as there are insufficient numbers reported to APRA for states in which the fund does not have a large membership.

Performance Fund Industry
Benefits as a % of contributions 91% 87.1%
Management expenses (% cont) 8.4% 8.5%
Management expenses (average policy) $210 $276
Surplus 0.6% 4.4%
Member retention (%) 90.2% 84.8%
Coverage ACT NSW VIC QLD SA WA TAS NT
Hospital Related Charges Covered 91.5% 92.4% 92.9% 89.4% 91.5% 95.5% 92.0% 91.7%
Industry Result 82.4% 89.9% 93.0% 90.7% 95.1% 93.7% 93.8% 88.4%
Medical Services with No Gaps 76.9% 78.1% 81.7% 65.2% 68.5% 81.8% 84.1% 47.6%
Industry Result 77.6% 89.6% 89.5% 86.9% 90.8% 83.4% 89.3% 77.5%
Medical Services with No or Known Gaps 100% 95.1% 96.1% 84.3% 89.8% 84.1% 100% 90.5%
Industry Result 84.8% 91.7% 94.0% 90.2% 95.9% 94.2% 94.1% 87.9%
General Treatment (extras) Covered 44.3% 50.9% 52.1% 50.1% 49.6% 50.7% 45.4% 43.1%
Industry Result 47.5% 51.2% 52.5% 54.4% 56.1% 56.1% 53.5% 56.3%
Private Hospital Agreements 5 73 73 45 22 18 5 1
Industry Maximum 6 97 78 53 29 21 6 2
Day Hospital Agreements 6 48 59 29 14 13 4 1
Industry Maximum 9 91 73 47 25 24 7 1
Share of PHIO complaints Compared to fund's market share
Benefit Complaints - <0.5%
Service Complaints -
All Complaints 0%
Investigations 0%
Address
79 Deakin Avenue
Mildura
VIC  3500


Phone: (03) 50 230 269
Email: mhf@mildurahealthfund.com.au
Website: http://www.mildurahealthfund.com.au

To view a list of Mildura Health Fund products, please complete the following:

Policies

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