PrivateHealth.gov.au

Health & Consumer Links

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Consumer & Industry Websites

Australian Medical Association (AMA)

The AMA is an organisation whose members are registered medical practitioners and medical students. The AMA exists to promote and advance ethical behaviour and public health, protect the integrity of the doctor/patience relationship, and the academic, professional and economic independence of medical practitioners.

Australian Private Hospitals Association (APHA)

The APHA aims to ensure that Australians are empowered with personal choice and rapid access to affordable hospital care of the highest quality and to champion the cause of private hospitals in delivering the very best in hospital care to patients.

Australian Society of Anaesthetists (ASA)

The ASA aims to effectively promote and protect the status, independence and best interests of Australian Anaesthetists

Consumers' Health Forum of Australia 

The CHF is an independent member-based non-government organisation for health consumers. It provides government and policy makers with a consumer perspective on health issues and balances the view of health care professionals, service providers and industry.

FIDO - Australian Securities & Investments Commission

FIDO provides free and unbiased financial information, online calculators and tips to help consumers make well informed financial decisions.   FIDO provides practical information about financial services, and gives practical tips on budgeting, seeking insurance and where to find financial help or counselling.

Health Issues Centre

The Health Issues Centre is an independent, not-for-profit organisation that promotes consumer perspectives in the Australian health system. Its mission is to improve the health outcomes for Australians, especially those who are disadvantaged.

Australian Council on Healthcare Standards (ACHS)

The ACHS is an independent, not-for-profit organisation dedicated to improving quality in health care. The Council represents governments, consumers and peak health bodies from throughout Australia.

Australian Consumers Association (Choice)

CHOICE is a not-for-profit organisation. Their aim is to tackle the issues that really matter to consumers, arming them with the information to make confident choices and lobbying for change when consumers are getting a raw deal.

Government Websites

NSW Health Department

The NSW Health Department is responsible for providing services such as public and and community health, public hospitals, psychiatric hospitals, emergency transport, acute care, rehabilitation, counselling, and many community support programs.

TAS Department of Health and Human Services

The Department of Health and Human Services is responsible for providing a wide range of health and community services to the Tasmanian public.

SA Department of Health

The Department of Health is committed to protecting and improving the health of all South Australians by providing leadership in health reform, policy development and planning. We believe in health for all, with a focus on well-being, illness prevention, early intervention and quality care.

NT Health and Community Services

The Department of Health and Community Services exists to provide services that work together for the health and well-being of our communities: maximising physical health but also the mental, social and environmental well-being of all Territorians.

WA Department of Health

Western Australia's public health system aims to ensure healthier, longer and better lives for all Western Australians and to protect the health of our community by providing a safe, high quality, accountable and sustainable health care system.

VIC Department of Human Services - Health

Health.vic.gov.au is a gateway to information relating to the provision of health services in Victoria.

QLD Queensland Health

Queensland Health is a dynamic organisation committed to providing a range of services aimed at achieving good health and well-being for all Queenslanders.

ACT Department of Health

ACT Health is committed to good health for all. ACT Health's vision is of healthy individuals participating in a healthy community.

VIC The Better Health Channel

The Better Health Channel (BHC) aims to help improve the health and wellbeing of the Victorian community.

Private Health Insurance Ombudsman (PHIO)

The Private Health Insurance Ombudsman provides an independent service to help consumers with health insurance problems and enquiries. The Ombudsman can also deal with complaints from health funds, private hospitals or medical practitioners.

Private Health Insurance Administration Council (PHIAC)

PHIAC is an independent Statutory Authority that regulates the private health insurance industry, they can provide financial and statistical data regarding health insurers and information about private health insurance to enable consumers to make informed choices.

Department of Health & Ageing (DoHA)

DoHA sets down the private health insurance policy which controls how insurers operate. The can provide information regarding legislation, regulation, overseas student cover and overseas visitor cover

www.australia.gov.au

Your connection with government.

State Health Care Complaints Websites

ACT Health Care Complaints (Health Services Complaints Commissioner)

The Commission is an independent agency established to provide a fair and accessible process for dealing with complaints about health, disability and community services, services for older people, children and young people.

QLD Health Care Complaints (Health Services Commissioner)

The Health Quality and Complaints Commission (HQCC) is an independent body dedicated to improving the quality and safety of health services in Queensland.

SA Health Care Complaints (Health and Community Services Complaints Commissioner)

The Health and Community Services Complaints Commissioner helps service users, carers and service providers resolve complaints about health and community services, when a direct approach to the service provider is either unreasonable, or has not succeeded.

TAS Health Care Complaints (Health Complaints Commissioner)

The Health Complaints Commissioner can enquire into complaints related to the provision of health services in both the private and public sectors.

VIC Health Care Complaints (Health Services Commissioner)

The Office of the Health Services Commissioner can help you if you have a problem with a health service or concerns about your health privacy.

NSW Health Care Complaints (Health Care Complaints Commissioner)

The Health Care Complaints Commissioner acts in the public interest by receiving, reviewing and investigating complaints about health care in NSW.

WA Health Care Complaints (Office of Health Review)

The Office of Health Review is an independent State Government agency established to deal with complaints about health and disability services in WA.

NT Health Care Complaints (Health & Community Services Complaints Commissioner)

The Health and Community Services Complaints Commission is an independent statutory body that provides an independent mechanism for resolving complaints between users and providers of health services and community services in the NT.

Related Legislation Links

Private Health Insurance Act 2007

The Private Health Insurance Act 2007 is an Act to regulate private health insurance, and for related purposes and is available online.